Privacy policy

Last updated: May 6, 2026

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Ergodivergence places great importance on the protection of personal information and the respect of privacy.

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This policy explains what information may be collected when using the website, how it is used, protected, and stored, in accordance with applicable laws in Québec and Canada, including Law 25, as well as professional obligations related to the practice of occupational therapy.

 

1. What Information Is Collected

Certain personal information may be collected when you:

• fill out a contact form;

• communicate by email;

• register for a training, activity, or newsletter;

• use certain website features.

 

The information collected may include:

• your name;

• your email address;

• your phone number;

• certain information necessary for registrations or communications.

 

Please avoid sending sensitive medical or clinical information through the contact form or by email. No clinical files or individualized professional follow-up are managed through the Ergodivergence website.

 

2. How Information Is Collected

Information may be collected:

• directly when you complete a form or contact Ergodivergence;

• automatically through cookies or browsing tools;

• through certain third-party platforms used for website hosting, forms, payments, or analytics tools.

 

3. Why Information Is Collected

The information collected may be used to:

• respond to contact requests;

• communicate information regarding trainings, activities, or services;

• manage registrations;

• improve website content and user experience;

• ensure proper website functionality and security;

• comply with applicable legal and professional obligations.

 

4. Sharing of Information

Personal information is never sold, rented, or shared with third parties without consent, except when necessary for website operations or required by law.

 

Certain information may be processed by third-party services used for:

• website hosting;

• contact forms;

• online payments;

• traffic analysis tools;

• newsletters or electronic communications.

 

These providers maintain their own privacy policies.

 

5. Where Information Is Stored

Information may be stored on secure servers located in Canada, the United States, or other jurisdictions depending on the technological services used (web hosting, payment platforms, newsletters, etc.).

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By using the website, you understand that certain data may transit through or be hosted outside Québec or Canada.

 

6. How Long Information Is Retained

Personal information is retained only for the time necessary for the purposes for which it was collected, or in accordance with applicable legal, regulatory, or professional requirements.

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Information that is no longer necessary is securely deleted or destroyed within a reasonable timeframe.

 

7. Protection of Information

Reasonable security measures are implemented to protect personal information against unauthorized access, loss, misuse, modification, or disclosure.

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Despite these measures, no electronic system or data transmission can guarantee absolute security.

 

8. Cookies and Browsing Data

The website may use cookies or similar technologies in order to:

• ensure proper website functionality;

• improve user experience;

• remember certain preferences;

• analyze general website usage and performance;

• ensure certain security functions.

 

Cookies do not personally identify visitors.

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You may modify your browser settings to refuse or limit the use of cookies. However, certain parts of the website may then function less efficiently.

 

9. Your Rights

In accordance with applicable laws, you may:

• request access to your personal information;

• request correction of inaccurate information;

• withdraw consent for certain uses;

• request deletion of certain information where applicable.

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Any request may be sent to the contact information below.

 

10. Person Responsible for the Protection of Personal Information

The person responsible for the protection of personal information for Ergodivergence is: 

Geneviève Lévesque, Occupational Therapist
genevieve.levesque@ergodivergence.ca

 

11. Policy Modifications

This Privacy Policy may be modified or updated at any time in order to reflect legal, technological, organizational, or service-related changes.

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The most recent version will always remain available on the Ergodivergence website.